How can we help?
Find answers, learn about features, and get the most out of Borderly.
What brings you here?
I'm an individual
Track your own residency, store evidence, set goals, and generate reports.
I'm a tax professional
Manage clients, generate reports on their behalf, and collaborate with your firm.
I'm verifying records
Use a verification token to independently verify someone's presence records.
Browse by topic
Explore all 11 categories
Getting Started
New to Borderly? Start here. Learn how to create your account, set up the app, and begin tracking your days.
5 articles
Day Tracking
Understand how Borderly tracks your physical presence, how to read your calendar, and how to add days manually.
5 articles
Goals & Domicile
Set residency goals, track your domicile, and monitor your progress toward tax residency compliance.
4 articles
Evidence & Documents
Store and manage photos, receipts, and documents that support your residency records.
4 articles
Reports
Generate verified PDF reports to share with tax authorities, attorneys, or for your own records.
3 articles
Security & Verification
Learn how Borderly protects the integrity of your records with cryptographic hash chains, timestamps, and blockchain anchoring.
5 articles
Sharing & Collaboration
Share your records securely with tax professionals, auditors, and third parties while keeping full control of your data.
7 articles
For Tax Professionals
Guides for attorneys, CPAs, and tax advisors who manage clients through Borderly's professional portal.
9 articles
For Auditors & Third Parties
Guides for auditors, tax authorities, and third parties who need to verify someone's Borderly records.
4 articles
Billing & Account
Manage your subscription, payment methods, account settings, and data.
4 articles
Troubleshooting
Solutions for common problems with tracking, syncing, and account access.
4 articles
Popular articles
The most-read guides across all topics
Creating Your Borderly Account
Getting Started
How Automatic Location Tracking Works
Day Tracking
Setting and Managing Residency Goals
Goals & Domicile
Your Evidence Vault
Evidence & Documents
Sharing Your Data Securely
Sharing & Collaboration
Understanding the Cryptographic Hash Chain
Security & Verification
Generating Verified PDF Reports
Reports
Location Tracking Isn't Working
Troubleshooting
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