Can't Sign In or Access My Account

Go to borderly.day/forgot-password and enter your email address. You will receive a password reset link. Check your spam folder if you do not see it within a few minutes.

If you signed up with Apple Sign-In and are having trouble, make sure you are using the same Apple ID. Go to iPhone Settings > [Your Name] > Sign-In & Security > Sign in with Apple to see which apps are using your Apple ID.

For security, your session may expire after a period of inactivity. Simply sign in again. If you are being repeatedly signed out, try clearing your browser cookies or updating the iOS app to the latest version.

Contact us at support@borderly.day with your email address and a description of the issue. We will help you regain access.